Beachballs.com has a understandable return policy and we don't even like using the word "policy". Our stated policy is below but we will work with you on finding the best way to return something and provide a refund that is fair to all of us.These items must be packaged properly in it's original condition to receive credit/refund. Unless there was a problem with the Beach Ball such as a leak, etc. Obviously, it would not in the original condition if you have inflated it and it did not hold up. Credit will be applied to card or payment method used in the original purchase. Please contact us at [email protected] for details or if you have any questions.
RETURNS ARE GENERALLY PROCESSED ON FRIDAYS
If a beach ball or item is defective or if there has been damage in shipping, we will pay for the item to be shipped back to us and process another identical order or make other arrangements.
WHAT WE MIGHT NOT ACCEPT AS A RETURN/REFUND
This does not apply in all cases, but we cannot accept a return on Beach Balls that have been obviously damanaged and/or returned in poor condition. In other words, we cannot accept a return for a Beach Ball that has been inflated, used, punctured, damaged, etc. for a full refund.
WARRANTY
Nature of Beach Balls and inflatables
All our beach balls and products can sustain abuse easily, get punctured or damaged. Please use care and caution when inflating the beach balls. They can pop if not used as intended. Some of the larger beach balls are made of thin PVC to make them light weight and are the most susceptible to damage. But, unlike the smaller beach balls, those big ones can be repaired with a regular patch and are worth it. Fully inflated, they deflate very slowly if punctured.
Cancellations
If you placed an order and experience some feeling of regret wishing you had not place an order, please contact us at 302-628-8888 or [email protected] as soon as possible.
If you have any questions, please contact us at [email protected]
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